FAQ - Frequently Asked Questions
- General Questions
- Screencast Recorder
- Screencast Website – Managing My Own Screencasts
- Screencast Website – Finding and Viewing Screencasts
What is Screencast?
Autodesk Screencast is a free service that allows anyone to capture, share, and learn from software workflows. Autodesk Screencast consists of a recording application to capture recordings, and a website that processes & displays the recordings as interactive video tutorials.
Is Autodesk Screencast free?
Yes! Autodesk Screencast is free.
How is Autodesk Screencast different from YouTube?
First, Autodesk Screencast provides you with an application to record your software workflows.
Second, the application doesn't just record the video and voice narration, it also records the actions that are carried out for those supported applications like (Fusion 360, AutoCAD, Revit and Inventor), such as the commands, settings, and dialog boxes that are used. These events are displayed on the interactive Screencast Timeline at the bottom of the video display.
What products are supported?
The good news is that you can record video & audio for any type of desktop software application, SaaS, or web browser. Go ahead - showcase your workflows on anything!
The Screencast Timeline (with commands, dialogs, menus) is only available on Autodesk Fusion 360, AutoCAD, Revit, Inventor, and their verticals. We are working on expanding this functionality to other applications (both Autodesk and non-Autodesk.)
What web browsers are supported?
Currently, the Screencast website can be viewed using the following supported web browsers: Firefox 14 or higher (PC & Mac), Chrome 20 or higher (PC & Mac), Internet Explorer 9 or higher (PC), or Safari 6 or higher (Mac).
Are there any known technical issues?
Currently, the Screencast Recorder is only able to record when your monitor is set to True Color (32 bit).
How do I create my own Screencasts?
Creating Screencasts is easy! First, download and install the Screencast Recorder. Run the Recorder and then click record. Your recording will be uploaded to the website automatically.
How do I configure the screen region that will be recorded?
The Screencast Recorder always records the entire foreground window. If you resize or change windows, the region will automatically update.
How do I configure the capture codec, resolution, or frame rate?
Videos are captured at a resolution of 1280x800. To ensure high-quality recordings, the Screencast Recorder uses preset recording settings that cannot be changed. If the window you are capturing is a lot larger than this size, text and menus in the resulting Screencast may be hard to read. We recommend you making a short test Screencast first to check for any legibility issues.
What aspect ratio should my recordings be?
For optimal quality, Recordings should be captured at an aspect ratio 16:10. If you click on the red capture rectangle during recording, your foreground window will automatically snap to a 16:10 ratio.
How do I edit my recording?
The only video editing tool currently supported is deleting sections of your recording in the Screencast Recorder, before it is uploaded. To use this tool, click “Edit Video” on the preview window, which is displayed immediately after stopping your recording.
Why doesn’t my audio sound very good?
The audio quality will depend on your recording conditions. For the best audio, we recommend you record your audio with a good microphone in a quiet location.
Where are my recordings saved?
When you save a recording it will be automatically uploaded to the Screencast website. All of your Screencasts can be viewed and downloaded from the My Screencasts page of the Screencast website.
If I upload a recording will everyone be able to view it?
At the end of the recording process, you can choose whom you want to share the Screencast with. You can choose one of the following three sharing options:
- Public: Anyone can view the Screencast.
- Unlisted: Only visible to people who know the link.
- Private: Only users or groups that you list will be able to view the Screencast.
How do I delay automatic uploading?
To upload your screencasts at a later time you can either:
- Sign out from the Recorder. This way your recorded screencasts will be processed but not uploaded until you sign back in; or
- Go to Tools > Uploads... and click on the “Pause Processing and Uploading” button. Both processing and uploading for all the screencasts will be paused until you click on this button again to Resume. Note that the decision to pause processing and uploading will be remembered by the Recorder even after you exit it and come back.
The Recorder will automatically detect and use the proxy settings that are configured in the Windows Control Panel, so in most cases you don't need to do anything.
However, if you're using a proxy that requires authentication or manual configuration, support for this is now in the latest version of the Recorder:
- Open the Screencast Recorder.
- Choose the Tools > Preferences... menu item.
- Click on the Network tab.
- Select Manual proxy configuration:
- Enter your proxy settings. (If you don't require a username or password you can leave those blank.)
- Click OK.
If you're unsure about your proxy settings, please check with your network administrator.
The first time that you launch the Screencast Recorder, your firewall software may display a message asking permission for Screencast to access the Internet. The Recorder must be allowed access in order for you to be able to sign in and upload Screencasts. If you missed this step, you may need to manually configure your firewall. In some cases the firewall must be configured by an administrator.
For firewall software installed on your computer, please add the following files to the exception or allowed list:
C:\Program Files\Autodesk\Chronicle\bin\Screencast.exe(32-bit Windows); or
C:\Program Files (x86)\Autodesk\Chronicle\bin\Screencast.exe(64-bit Windows)
You must allow HTTPS (TCP port 443) traffic with these hosts:
Please contact your network administrator if you need assistance.
How do I access my recordings?
To view the recordings you’ve uploaded, you need to first sign in using the same account that was used to upload the recordings from the Recorder. Once singed in, go to your Autodesk ID in the top right corner of the webpage, and then click My Screencasts.
Why does the recording I just uploaded still say “Preparing” on the My Screencasts page?
Once an upload is completed, it needs to be prepared by our server so it can be viewed as an interactive Screencast. This may take some time, depending on current server traffic. You will receive an email when the system is finished preparing your Screencast.
I uploaded a Screencast, so why can’t my colleagues see it?
Once a recording is uploaded and prepared, it will be published automatically. If others don't see the Screencast, go to your My Screencasts page. Make sure the Screencast does not have a failure status. The Screencast may be set to private or unlisted. Click it's Edit button to make sure you have selected the correct choice in the Sharing Options section. Screencasts older than Nov 2013 which has never been published must still be published manually. Click it's Publish button and fill in the required information.
If I upload a recording will everyone be able to view it?
Nobody will be able to view your Screencast until you click publish on the website. When you publish it, you can choose who you want to share it with. You can choose one of the following three sharing options:
Public: Anyone can view the Screencast
Unlisted: Only visible to people who know the link
Private: Only users or groups that you list will be able to view the Screencast
How do I use groups?
Groups make it easier to share your private Screencasts with your own team. To create a Group, you first need to sign in to the website. Once singed in, go to your Autodesk ID in the top right corner of the webpage, and select “My Groups”. From the My Groups page you can create a new group, and view and manage other groups that you own or belong to. When you create the group you will add members to it. Then, when you publish a private Screencast, you can share it with that group, and all members of the group will be given access to it. Any updates to a group’s membership will immediately update who has permission to view the Screencasts shared with that group. So instead of managing a list of users for every individual Screencast you create, you only need to manage a single list of users for the group. Groups cannot be used to share public or unlisted Screencasts.
Can I embed a Screencast on my own webpage?
Yes! When viewing a public or unlisted Screencast, there is an embed button. You will get a snippet of html code that you can paste into your own website. This will embed the Screencast, and viewers will be able to play the Screencast directly from your page, or follow a link to view it on the Screencast website.
What do I do if I’m experiencing problems with sound or video during playback?
Here’s a few things you could check before filing a bug:
- Make sure you are running the latest version of one of the supported browsers on the supported OS. Install latest updates.
- Empty your browser cache and restart the browser. Here’s the info on how to do it right: http://www.wikihow.com/Clear-Your-Browser's-Cache
- Try playing a problem screencast on another computer. Try somebody else’s screencast and see if you experience the issue.
Where can I see a list of all the screencasts on the website?
The homepage of the Screencast Website provides a gallery of all of the public Screencasts on the website.
What if I only want to see Private Screencasts that have been shared with me?
To view private Screencasts, go to the Screencast Website and sign in. You can then click on Private Screencasts in the Screencast Gallery to only view the Screencasts that have been share with you.
What if I only want to see Private Screencasts that have been shared with my Group?
To view the Screencasts associated with a group that you are a member of, go to your My Groups page and click on the name or image associated with the group.
How can I find specific Screencasts?
The Screencast Website has a set of powerful search and filter features to help you quickly find Screencasts of interest. You can use the search box at the top of the webpage, or you can expand the Filters panel. The filters allow you to find Screencasts that showcase as specific product, or even a specific command within a product.
When viewing a Screencast, how do I use the timeline?
The timeline displays event markers that show you all of the events that occurred during the recording. They are synchronized with the video. You can click on any event marker to go directly to that part of the video. You can hover the cursor over an event marker to display additional information about that event. You can zoom in to the timeline to see more details, and you can use the timeline search to find specific events within the Screencast.
Why are there event markers missing, or event markers for events that didn’t actually occur?
The timeline shows all of the events that are reported to the Recorder by the associated Autodesk product. We’ve done our best to make this reporting mechanism as accurate as possible, but in some cases, there may be inaccuracies.